These are our standard questions for a 45-minute interview. Feel free to go “off script” to explore something interesting that emerges around a key theme, or to get clarifications and dig deeper into specifics.
- Can you tell me a bit about your work? Perhaps starting with a broad overview, and then highlighting specific projects?
- Tell me about a time when you felt a sense of success. Thinking about your work, can you hone in on one specific example — a story or anecdote — where you felt a sense of success? It could be recent, or simply a situation that stands out for you.
- How about an example of a challenge? Especially one that’s persistent or top-of-mind.
- How have you approached addressing this challenge?
- Turning now to the issue of “internet health.” What — for you — is a “healthy internet”?
- What does “working open” mean to you? PROBE: Can you tell me about a time that working open has had an impact for you?
- How did you get involved with Mozilla and what has that been like for you?
- Can you tell me about a time Mozilla had some sort of impact on your life, work, or organization?
- Can you tell me about a time when Mozilla disappointed you? What feedback would you give them to improve?
- If you had access to 10 skilled volunteer collaborators or contributors — what would their skills be, and what would you ask them to do?
- Anything more you want to tell me? Anything you want to ask me?
This question set can be customized to investigate specific themes and programs. Currently, we’re testing a set for grant reporting.